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Contact Info:

Pink Ink Media
930 Millrace Way
Sugar Hill, GA 30518

Phone: 678-468-3002

questions@pinkinkmedia.com  
Frequently Asked Questions
FAQ Quick Links :

What does the monthly newsletter fee include?

Will the layout (or page arrangement) of my newsletter change each month?

How many times will I be able to revise my newsletter each month?

Does Pink Ink Media offer printing and mailing services?

When will my credit card be charged for my Package or Newsletter subscription?

What is Pink Ink Media’s cancellation policy?

Can’t find the answers here? Click here to ask anything you’ll need to know!

NEWSLETTER FAQ

          What does the monthly newsletter fee include?

    • Each month your newsletter will be delivered via email in PDF format. You may choose to print and mail, email, and/or post your newsletter on your website.

    Will the layout (or page arrangement) of my newsletter change each month?

    • No. All newsletters start as a custom template based on your newsletter selection (Simply YOU!, Simply FABULOUS!, or Simply the BEST!). After your template is designed your layout will stay the same from month to month. Your information, however, will be updated each month based on Mary Kay Intouch Reports and other information you submit (contest winners, pictures, etc.). You will incur the one time set-up fee during your first month. Any additional changes made after the first month will require additional set-up fees.

    How many times will I be able to revise my newsletter each month?

    • Your newsletter will be sent via email for approval one time each month. Simply the BEST! newsletter clients will have a chance to submit one revision. For all other clients the only revisions made will be to correct typographical errors. Please proof read your newsletter carefully.

          Does Pink Ink Media offer printing and mailing services?

    • Pink Ink Media does offer many typical Mary Kay Virtual Assistant services, however at this time we do not offer printing and mailing services. PIM focuses on the creative and design aspects of print and web media for Mary Kay Sales Directors. If requested we will upload your file to Kinko's online printing service and arrange for it to be delivered to your local FedEx Kinko's for you to pick up (or shipped to your home or office). The actual printing costs and a nominal service fee will be charged in addition to your monthly newsletter fee.

 


BILLING FAQ

          When will my credit card be charged for my Package or Newsletter            subscription?

    • Your credit card will be automatically billed on the fourth of each month.

    What is Pink Ink Media’s cancellation policy?

    • Cancellations must be received before the fourth to take effect that month. Requests made on or after the fourth will take effect the following month.
 
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Mary Kay and Mary Kay Intouch are registered trademarks of Mary Kay, Inc.
Pink Ink Media is not endorsed by or affiliated with Mary Kay, Inc.